From Challenge to Success — Driving Efficiency, Growth, and Innovation

Financial Rank

Case Study: Scaling Email Infrastructure to Support PKO Leasing’s Rapid Growth

Supporting Business Expansion from 50 to 1,500 Mailboxes

PKO Leasing’s dynamic growth required a reliable, scalable, and secure email infrastructure capable of supporting an expanding organization and increasing business demands. Our team provided the implementation, configuration, and ongoing management of email services, enabling PKO Leasing to scale its communication environment from an initial 50 mailboxes to more than 1,500 users.

Through a carefully planned deployment process and continuous operational support, we delivered a solution designed for performance, reliability, and future growth. The platform evolved together with the organization, ensuring that every new stage of expansion was supported by a stable and efficient communication environment.

Our partnership with PKO Leasing demonstrates how the right technology foundation can become a strategic enabler for business success. By providing dependable email services and expert technical support, we helped the organization maintain seamless communication while navigating a period of spectacular growth.

Newyork corporate office opened

Successfully scaled the email environment from 50 to 1,500 mailboxes.

Reaches $1 million revenue

Delivered a reliable communication platform supporting business expansion.

Flagship product is launched

Ensured operational continuity during rapid organizational growth.

This case study highlights the importance of flexible technology solutions that grow alongside the business, empowering organizations to focus on their core objectives while relying on a trusted technology partner.

2010

Call Center Agency

Case Study: Empowering a Leading Banking Sales Organization with Advanced Communication Solutions

Supporting High-Performance Call Center Operations and Mobile Document Workflows

A leading Polish call center agency supporting the sales of Citibank / Bank Handlowy services required a reliable communication platform capable of handling large-scale customer interactions and supporting an efficient sales process.

We provided and supported an enterprise Microsoft Exchange environment with more than 300 mailboxes, enabling sales representatives to receive and manage customer appointments directly through their calendars. Each employee could seamlessly access meetings with clients interested in banking products and services, improving coordination, response times, and overall sales efficiency.

To further enhance the customer acquisition process, we introduced an innovative mobile document printing solution that allows employees to print contracts directly from their smartphones. This capability simplified field operations, reduced dependency on traditional office infrastructure, and accelerated the completion of customer agreements.

The solution was recognized by the client as an innovative approach that combines enterprise communication, mobility, and business process optimization. By integrating reliable email services with modern mobile capabilities, we helped create a more agile and efficient sales environment.

  • Supported a large-scale customer-facing sales organization
  • Delivered a Microsoft Exchange platform supporting 300+ users
  • Enabled calendar-based customer appointment management for sales teams
  • Introduced mobile contract printing capabilities from smartphones
  • Improved operational flexibility and accelerated customer service processes
  • Delivered an innovative solution recognized by the client as a market-leading approach

This case study demonstrates how combining enterprise communication platforms with practical mobile innovations can transform everyday business processes and create measurable value for organizations operating in highly competitive markets.

2012

Public Administration

Case Study: Delivering Unified Communication Services for the Office of Competition and Consumer Protection

Integrating Enterprise Email, Video Conferencing, and Telephony into One Unified Platform

uokik

The Office of Competition and Consumer Protection required a reliable and comprehensive communication environment capable of supporting hundreds of employees while ensuring efficient collaboration across the organization.

MicroAge was selected as a trusted provider of professional services to design, implement, and deliver an integrated communication solution supporting more than 700 mailboxes. The project combined enterprise email services, video conferencing capabilities, and integration with the organization’s internal telephone system, creating a unified communication platform tailored to the institution’s operational needs.

By consolidating multiple communication channels into a single, cohesive environment, we enabled employees to collaborate more effectively, communicate seamlessly, and access modern tools supporting everyday operations.

The delivered solution provided a stable foundation for secure organizational communication while improving efficiency, flexibility, and user experience. MicroAge’s expertise in enterprise communication technologies ensured smooth integration with existing infrastructure and delivered a future-ready platform.

  • Supported an enterprise communication environment with 700+ mailboxes
  • Delivered a complete unified communication solution combining email, video conferencing, and telephony
  • Integrated modern collaboration tools with the existing internal phone system
  • Improved communication efficiency and user experience across the organization
  • Provided a scalable and reliable platform ready for future growth

This case study highlights how MicroAge helps organizations modernize communication infrastructure by combining proven technologies, professional expertise, and a comprehensive service approach.

2016

Recognized for excellence & innovation

Case Study: Providing Secure Microsoft Exchange Services for Synektik S.A.

synektik sa

Synektik S.A., a leading Polish manufacturer of medical robots and advanced medical technologies, operates across multiple European markets and requires a secure, reliable, and highly available communication platform to support its international business activities.

MicroAge delivers dedicated Microsoft Exchange services tailored to Synektik S.A.’s specific requirements, providing a robust enterprise communication environment designed to support effective collaboration and seamless communication across geographically distributed teams.

Our services include the delivery, configuration, and ongoing management of Microsoft Exchange technology, combined with comprehensive operational support. This ensures business continuity, high availability, and reliable access to critical communication services.

To meet the demanding security requirements of the medical technology sector, MicroAge provides integrated antivirus and antispam protection, helping safeguard corporate communication against evolving cyber threats while maintaining a stable and efficient user experience.

Through our expertise in Microsoft Exchange and enterprise messaging platforms, MicroAge acts as a trusted technology partner supporting Synektik S.A.’s continued innovation and international growth.

  • Delivered dedicated Microsoft Exchange services for Synektik S.A.
  • Supported communication needs across multiple European markets
  • Provided complete technology delivery, administration, and ongoing technical support
  • Implemented integrated antivirus and antispam protection
  • Ensured secure, reliable, and business-critical communication services
  • Delivered a scalable communication platform supporting international expansion

This case study demonstrates how MicroAge enables innovative organizations such as Synektik S.A. to focus on their core business objectives by providing secure, professionally managed communication infrastructure designed for enterprise-level requirements.

2023